The Foci Group East Africa Limited (“Foci Group”, “Foci”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or engaging our services.

This Privacy Policy explains what information we collect, how we use it and how we protect it.

1. Information We Collect

We may collect information you provide when you:

• Submit an enquiry or request a quotation
• Contact us through our website
• Subscribe to our newsletter
• Request or use our logistics and supply chain services

This may include your name, company name, email address, telephone number, location and information relating to your shipment or service requirements.

We may also automatically collect limited technical information, such as your IP address, browser, device type, pages visited and website usage through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and requests
• Provide quotations and deliver our services
• Communicate with you about our services
• Send newsletters and relevant business updates where you have opted in
• Improve our website and services
• Understand website traffic and usage
• Maintain website security
• Meet applicable legal and regulatory requirements

We do not sell your personal information.

3. Third-Party Services

Our website uses selected third-party services to provide functionality and understand how visitors use our website. These may include:

• Google Analytics – to analyse website traffic and usage
• Google Maps – to display location and mapping information
• Contact-form services – to receive and manage enquiries submitted through our website
• Newsletter platforms – to manage subscriptions and send communications

These services may process information in accordance with their own privacy policies. Where required, we take appropriate steps to ensure personal information is handled in accordance with applicable data protection requirements.

4. Cookies

Our website uses cookies and similar technologies to support website functionality, remember preferences and analyse website usage.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure.

We retain information only for as long as reasonably necessary for the purposes for which it was collected or where required by law.

6. Your Rights

Under applicable data protection laws, including Kenya’s Data Protection Act, 2019, you may have the right to request access to, correction or deletion of your personal information, object to certain processing or withdraw consent where processing is based on consent.

To exercise your rights or raise a privacy concern, contact us using the details below.

7. Contact Us

Foci Group East Africa
Email: admin@thefocigroup-ea.com
Phone: +254 704 277 636
Address: 4th Floor, Suite 403, Duldul Park III, Mombasa Road, Nairobi, Kenya.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.